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Our Commitment To Privacy – Privacy Statement
Your privacy is important to us and maintaining your trust and confidence is one of our highest priorities. We respect your right to keep your personal information confidential and understand your desire to avoid unwanted solicitations. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. We hope that, by taking a few minutes to read it, you will have a better understanding of what we do with the information you provide us and how we keep it private and secure.
We reserve the right to make changes to this policy from time to time by updating this page. By visiting our web site, you accept the policies described in this Privacy Policy, and your continued use of the web site after such changes have been posted constitutes your acceptance of such changes. This policy is effective from 16.12.2008.
By using our site, you consent to our Privacy policy.
The Information We Collect:
We collect certain personal information about you – but only when that information is provided by you or is obtained by us with your authorization, and for the primary purpose of providing our services to you.
This notice applies to all information collected or submitted on the web site.
When you place an order or make the booking, we need to know the following information, necessary to complete the reservation procedure or other required service: your name, surname, address, phone number, email address, passport number or ID card number. It is the only way we can process your booking and notify you of your status.
Further, the clients who book the crewed yachts, may be asked some additional information, such as those in relation with your medical condition, dietary restrictions, food and drink preferences, only for the purpose to allow the yacht crew to be prepared for the cruising and to supply the yacht with necessary stuff.
You will be notified in advance if some other personal data is required during the booking process.
The information is collected and stored in a manner appropriate to the nature of the data and is used to fulfill your request.
We follow the strict security procedures to ensure proper storage and careful disclosure of information to minimize the risk of individually identifiable information being compromised.
Cookies
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
When you visit our web sites, our web server automatically collects information about the IP address of your computer, type of your browser, name of your domain, time of your access, which we only use for our internal statistical analysis purposes.
Note: Information, which could be personally identifiable, can not be collected via our web server and other tracking technology.
The Way We Use Information:
Your personal information may be used in one of the following ways:
- to send you the propriate offer for the requested services
- to complete the process of reservation for the required service
- to prepare and send you the contract, the invoice, the voucher and other possible documents, necessary for the service you ordered
- to prepare your vacation according to your requirements
We may share personally-identifiable and/or non personally-identifiable information with known third parties, including our agents, affiliates, partners, who are involved in the service you required.
We do not sell, trade, rent or give your personal data to third parties, unless it is necessary, in order to provide you with the service.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
Also, we may disclose personally-identifiable information when required to do so under law or in cooperation with a legal request in connection with any law enforcement investigation or other public safety matter.
We may be required by law to disclose information you have provided in the good-faith belief that such action is required by law or to comply with legal process served on us or to protect and defend our rights or property and our interests or the interests of our customers or users of the site or the public.
Links to other websites
This site contains links to other web sites outside of our control and who do not operate under this statement. When you click through to these web sites, this statement no longer applies and we are not responsible for the privacy practices, possible damage of any sort or the content of these other web sites.
We recommend that you read the privacy statements for all third party web sites.
Customers and visitors will need to check the policy statement of these others web sites to understand their policies.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at +385 21 312 577 or send us an email at info@lord-yachting.com
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